Returns & Exchanges
At Arbortec Forestwear, we want you to be fully satisfied with your technical gear; if your purchase doesn't meet your expectations, you can return it within 30 days of receipt in its original, unworn condition. We are committed to ensuring your safety and comfort in the field through a streamlined and fair return process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of debris from field use.
Ship to Arbortec
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the returned goods for quality compliance, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing